Fendi188 Privacy Policy — User Personal Data Protection
This Privacy Policy explains how fendi188 collects, uses, stores, and protects the personal information of users in Malaysia. We are committed to ensuring your data is handled responsibly and securely.
Effective Date: 1 January 2026. Please check this page periodically for the latest updates.
1. Information We Collect
Fendi188 collects various types of information to provide a safe, seamless, and high-quality service to users in Malaysia. The data collected falls into several main categories:
Personal Account Information
When you register, we collect your full name, email address, phone number, date of birth, and chosen username. This information is used to verify your identity, manage your account, and maintain platform security.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we may retain payment-related information such as your bank name and verified account number. Full card or account details are not stored directly on our servers — they are handled through a secure payment provider.
Device and Browser Information
We collect technical data such as IP address, browser type, operating system, and device type. This information helps us detect suspicious access and ensure the platform is optimised for Android and iOS mobile use.
Usage Data
In-platform activity records — including games played, session duration, bets placed, and navigation preferences — are collected to improve our services, detect fraud, and deliver a more relevant experience.
Summary of Data Collected
- Name, email, phone number, date of birth
- MYR payment method information
- Device type and browser
- IP address and approximate location
- Platform activity and usage data
- Cookies and session tracking data
2. Why We Use Your Information
Fendi188 uses the information we collect responsibly and only for legitimate purposes. Here are the main reasons your data is used:
Account data is used to verify user identity, prevent unauthorised access, and protect accounts from fraudulent activity. This includes two-factor authentication and required background checks.
Payment information is used to process deposits and withdrawals in MYR securely via DuitNow and PayNet. This data is also used to verify bank account ownership for withdrawal transactions.
Usage data is analysed in aggregate to understand navigation patterns, improve interface design, and optimise platform performance — particularly for the mobile experience of Malaysian users.
Email addresses and phone numbers are used to send important notifications such as transaction confirmations, security alerts, and updates regarding changes to the platform's terms or policies.
3. Use of Cookies & Session Tracking
Fendi188 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit the website.
We use several types of cookies:
- Session Cookies: Temporary cookies that keep you logged in during an active session and maintain your game state. These cookies are deleted when you close your browser.
- Preference Cookies: Saves your language settings and display preferences so you don't have to reconfigure them each time you access the platform.
- Security Cookies: Helps us detect suspicious login attempts and protect your account from unauthorised access.
- Analytics Cookies: Used anonymously to understand how users interact with the platform, for the purpose of improving our services.
You can manage cookie settings through your browser. However, blocking certain cookies may affect platform functionality such as automatic login or saving your preferences.
Types of Cookies Used
| Type | Purpose |
|---|---|
| Session | Stay logged in |
| Preferences | Language settings |
| Security | Fraud prevention |
| Analytics | Anonymous statistics |
4. Data Storage, Security & Third-Party Sharing
Data Storage & Protection
All personal data collected by fendi188 is stored on servers protected with SSL/TLS encryption. We apply appropriate technical and organisational security measures to prevent unauthorised access, disclosure, modification, or destruction of data.
Account passwords are stored in hashed form and cannot be read even by our internal staff. Financial transaction data is handled in accordance with payment industry security standards.
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable legal obligations.
Sharing with Third Parties
Fendi188 does not sell or rent users' personal data to any third party for marketing purposes. However, we may share information in the following limited circumstances:
- Payment Providers: Required information is shared with payment providers such as DuitNow or PayNet to process transactions in MYR securely.
- Legal Requirements: We may disclose information to the relevant authorities when required by law or a valid court order.
- Security Protection: In cases of fraud or serious security threats, relevant information may be shared with the appropriate authorities for further investigation.
All third-party providers working with us are bound by confidentiality agreements and are only permitted to use data for the specified purposes.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a fendi188 user in Malaysia, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of the personal data we hold about you. This request can be made through customer support.
- Right to Rectification: If your information is inaccurate or out of date, you can update it directly through your account settings or by contacting our support team.
- Right to Erasure: You may request deletion of your personal data upon account closure, subject to applicable legal retention requirements.
- Right to Object: You may object to the processing of your personal data for specific purposes, such as receiving marketing communications.
Changes to This Policy
Fendi188 reserves the right to update this Privacy Policy from time to time to reflect changes in data practices or legal requirements. Any significant changes will be communicated via in-account notifications or your registered email. Continued use of the platform after changes are published constitutes your acceptance of the updated policy. See our FAQ for more information on privacy.
Contact Us for Privacy Matters
For any enquiries, data access requests, or privacy concerns, please contact our team:
- [email protected]
- In-app live chat
- Help Centre & FAQ
Your Data Is Safe with Us
Fendi188 takes our responsibility to protect every Malaysian user's personal information seriously. Join us and enjoy a safe, transparent online entertainment experience.